Policies and Procedures

POLICIES, PROCEDURES & GETTING THE MOST FROM YOUR SESSIONS

Make Your Sessions a Priority.

Before your session begins, take time to breathe, relax and get comfortable.  Are you in a place where you will not be disturbed?  Do you have pen and paper ready to jot down some notes, if appropriate?  Do you have a glass of water? Are you aligned, centered, fully present and ready to be mentored and coached?

Focus on What You Really Want

Coaching & Mentoring works best when you have clear goals that are based on your real and true values. What do you want your life to look like? What are the gaps between the way things are now and how you would like them to be?  If you are unsure about the direction to take in your life, Arlene will help you gain the clarity you need to move forward, set goals and re-align your priorities with the knowing within.

Know Thyself

You may be hiring Arlene to work with you on specific goals; and, she will focus on your objectives. During your time with her, you may discover new parts of yourself and feel the need to adjust your goals to be more in alignment with who you truly are.  Self-discovery can feel exciting and wondrous, challenging and confronting.

As you awaken to more of yourself, remember that your feelings are not who you are. The more you choose to be grateful for the process and your feelings, the more you choose to drop opinions, judgments and personal stories about how you are and how life is, the more you courageously and joyfully embrace the new, the more you will benefit from your time with Arlene and enjoy the ride.

Be Willing To Change & Grow

In choosing to be coached and mentored, you are raising your hand for accelerated personal and professional growth.  This requires time, attention, focus, effort, commitment and work.  Arlene may be asking more of you than you may have been asked recently.

Be willing to experiment with new approaches and try on new beliefs, ones that may nurture and support you.   She will invite you share your truth, raise your personal standards and set higher goals.  Ultimately, you must decide what is best for you; however, the more willing you are to change and grow, the more you will benefit from your partnership with her.

Be Prepared For Each Coaching & Mentoring Call

To get the most value out of your sessions, you will be asked to prepare a written agenda or summary before each call.  Arlene will provide the format to you.  This task usually takes 10 to 20 minutes.  Investing a small amount of time to prepare for the call and e-mailing it to Arlene beforehand will have a huge impact on your progress during your sessions.

Do Your Homework

Each session, you will decide what action plans, tasks or goals you want to focus on until the next session; and, it will be up to you to honor those commitments. Arlene will work with you to set worthwhile, realistic and achievable goals.  If you know that a busy week is ahead, your commitment may be as simple as pondering a new perspective, a new way of doing things, a new way of being.  If you have more time, you might decide to handle a more encompassing task. Regardless, Arlene will hold you accountable and encourage you to do your best.

How You Will Meet with Arlene

You will meet with Arlene by phone.  Please call her at the agreed upon time using the number provided.  If the line is busy or you get voice mail, please call back in 3 minutes as Arlene might be finishing up with another client.  Please do not leave a voice mail message and wait for her to call you back; she might not receive your message between clients. 

Arlene typically schedules calls for the same day and time two to four weeks in a row.  Weeks that you do not have a scheduled call with her are an excellent opportunity for you to put extra time and effort into achieving your objectives.

Changes & Cancellations

Please give your call high priority and arrange your schedule to honor your agreed upon time.  On the rare occasion when you need to reschedule, please contact Arlene at least 48 hours in advance. Except in the case of an emergency or illness, you will be charged for last minute cancellations or missed calls.

Initial Coaching Period

Arlene recommends that you commit to coaching and mentoring for a minimum of 3 to 6 months, as the benefits build over time.  In order to make this experience as valuable as possible, Arlene encourages you to make this commitment to yourself.

Confidentiality

It is important for the integrity and value of the coaching-mentoring relationship that you be open and honest with Arlene, as she will be with you.  What you discuss with her is privileged and confidential in accordance with state and federal law.

Payment of Fees

Monthly fees must be paid in advance by the 1^st day of each month. Single session fees must be paid prior to the session.   Arlene accepts Pay Pal or you can deliver a check to her payable to Arlene Cohen Miller by regular mail to PO Box 1259, Longmont, CO 80502-1259 or by overnight delivery to 344 Main Street, Longmont, CO 80501.   Sessions will commence once payment has been made.

Referrals

Many clients come to Arlene by referral, and that is the greatest compliment you can give her.  Arlene offers a free 30 minute consultation to all referrals and a special free session to you for each individual, business or group that purchases a 3 month package.

Arlene looks forward to working with you!

Jewel provides professional life coaching and mentoring services in Longmont, Boulder and Denver, Colorado and around the world!  At The Shop, we feature The Looking Glass of Love e-book (a must read for parents) and a Message of the Day App for your iphone and android ... to uplift and inspire you!